Support

  

Support Policy

Developer / Publisher: Ekta Undhad
Contact Email: ektapatel96383@gmail.com

1. Overview

We’re committed to providing a smooth and reliable experience for all users of our apps.
If you encounter any issues, have questions, or need assistance with any app published under the developer name Ekta Undhad, you can reach out to us directly through the contact information below.

2. How to Get Support

You can contact us for help by email:
📧 ektapatel96383@gmail.com

Please include the following details in your message:

  • App name

  • Device model and iOS version

  • A short description of the issue or question

  • Screenshots (if applicable)

We aim to respond to all support requests within 2–3 business days.

3. Types of Support Provided

We provide support for:

  • App installation and setup issues

  • Subscription, premium feature, or purchase-related questions

  • Bug reports and performance problems

  • Feature requests and user feedback

  • Account, privacy, or data-related concerns

4. What We Don’t Cover

We do not provide:

  • Support for modified or jailbroken devices

  • Custom development requests or app alterations

  • Device-level troubleshooting unrelated to the app

  • Recovery of data lost due to user deletion or third-party issues

5. Updates and Maintenance We regularly release updates to improve performance, fix bugs, and add new features.

Please ensure your app is updated to the latest version before contacting support — many issues are resolved through updates.

6. Feedback

We value your input and suggestions.
If you’d like to recommend a new feature or improvement, please contact us at ektapatel96383@gmail.com with your feedback.

7. Contact

For any questions, help, or technical issues:
📧 Email: ektapatel96383@gmail.com
👤 Developer / Publisher: Ekta Undhad


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